From glitch to competitive edge
Event management helps you deal with unforeseen incidents
Logistics means movement and it’s essential that everything runs smoothly. But what if something unforeseen should occur? The driver – and the important delivery he is transporting – is stuck in a traffic jam. Incidents like this should not have negative consequences for your day-to-day processes. Quick reactions are called for. The
event management system from EURO-LOG r
ecognizes critical situations already when they arise on the basis of the available data in your databases and warns those affected immediately. Even while the vehicle is still stuck in the traffic, the process steps and emergency routines stored in the system are automatically triggered. Notifications are sent out and – depending on the situation – alternative scenarios initiated. In particularly critical situations, the event management system is even known to get the respective staff member out of bed. The list of employees to be contacted is determined according to defined routines.
Proactive rather than reactive
With EURO-LOG’s event management, you will be implementing an efficient
“crisis management” tool. You only need in future to process exceptions – saving you both time and money. You can optimize your routine processes flexibly and pragmatically, because you can prioritize and schedule deliveries according to how urgent they are. Your capacities are more easily plannable and waiting times or double journeys are eliminated. Throughput times are reduced, delivery times adhered to and the delivery quality is enhanced. This will not only please your financial controller, but also your customers!
